DUCLEAN Co., Ltd. ('this website') complies with the Personal Information Protection Act to protect users' privacy and handle related inquiries under the following policy.
Any revisions to this policy will be announced via website notices (or individual notifications).
○ This policy is effective from September 24, 2024.
1. Purpose of Personal Information Processing
This website processes personal information for the following purposes only. It will not be used beyond these purposes without prior consent.
a. Product inquiry and consultation processing — for identity verification and notification of results.
b. Provision of goods or services — for service delivery.
2. Personal Information Items Processed
a. <Product inquiry / A/S processing>
- Required: company name, name, phone number, email
3. Retention and Use Period
The Company retains and uses personal information within the period agreed upon when collecting personal information from the data subject or as required by relevant laws.
- Product inquiry / A/S records: 3 years after completion of response
- Records required by law (e.g., e-commerce records): per the respective statutes
4. Provision of Personal Information to Third Parties
The Company processes personal information only within the scope specified in Section 1 (Purpose). Information is provided to third parties only with the data subject's consent or as permitted by Articles 17 and 18 of the Personal Information Protection Act.
5. Entrustment of Personal Information Processing
When entrusting personal information processing for service delivery, the Company specifies matters such as the prohibition of personal information processing for purposes other than the intended use, technical and managerial protection measures, restrictions on re-entrustment, and liability for damages in accordance with Article 26 of the Act.
6. Privacy Officer and Contact Information
Privacy Officer
Tel: 1577-6182
Email: ch@duclean.kr
7. Rights and Obligations of Data Subjects and How to Exercise Them
Data subjects may at any time exercise rights such as access, correction, deletion, and suspension of processing of their personal information. These rights may be exercised in writing, by phone, or by email, and the Company will respond without delay.
8. Measures to Ensure the Security of Personal Information
The Company implements the following measures to safeguard personal information: management measures (internal management plan, staff training), technical measures (access control, encryption, anti-malware), and physical measures (restricted access to storage areas).
9. Changes to the Privacy Policy
This Privacy Policy is effective from the implementation date. Any additions, deletions, or revisions due to changes in laws or policies will be announced via website notices at least 7 days prior to implementation.
10. Use for Marketing and Advertising
The following marketing uses apply only with the separate consent of the data subject.
DUCLEAN may process personal information to provide new product announcements, air quality technical materials, event notices, and regular campaign information for promotional and advertising purposes.
- Notice date: September 24, 2024
- Effective date: September 24, 2024
