DUCLEAN — Always Putting Customers First

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Tel: 1577-6182

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Privacy Policy*	DUCLEAN Co., Ltd. ('this website') complies with the Personal Information Protection Act to protect users' privacy and handle related inquiries under the following policy. Any revisions to this policy will be announced via website notices (or individual notifications). ○ This policy is effective from September 24, 2024. 1. Purpose of Personal Information Processing This website processes personal information for the following purposes only. It will not be used beyond these purposes without prior consent. a. Product inquiry and consultation processing Processed for identity verification and notification of results. b. Provision of goods or services Processed for service provision. 2. Personal Information Items Processed a. <Product inquiry processing> - Required: company name, name, phone number, email 6. Privacy Officer Contact Tel: 1577-6182 - Notice date: September 24, 2024 - Effective date: September 24, 2024 I agree to the website's Privacy Policy.

How often should filters be replaced?: It depends on the operating environment and pollutant concentration, but generally every 6 months to 1 year. Check our filter replacement guide for details.
Where can I get catalogs and technical documents?: You can download product catalogs, technical documents, and certifications for free from our Download page.
How can I get A/S and technical support?: Submit a request through our A/S page or call 1577-6182. Dedicated engineers respond on weekdays 09:00–18:00 KST.